Refunds & Exchanges

Foam 2 Home will happily replace any incorrectly supplied product

Foam 2 Home Returns Policy complies with the EU Distance Selling Directive. As part of the Consumer Protection (Distance Selling) Regulations 2000, is now an established part of Irish law. Our customers acknowledge and accept that our products and services are all ‘made to order products’ (e.g. foam cut to size) and as such these regulations do not apply.

Return postage cost is the responsibility of the customer and is non-refundable, unless deemed that the product was either damaged on arrival, faulty or incorrect. In most cases we are actually charged more by the courier than we charge for postage and make no profit on postage from any deliveries.

Foam 2 Home can offer a collection of goods service for a fee of €30.00. The customer however is not obliged to use this service, and can arrange their own return of goods.

The customer must retain the Goods and take good care of them until they are returned. The Goods must be unused, made available for collection and be in the original packaging and in the original condition.

Please be aware that some foam can have a ‘new foam smell’ which can take several weeks to dissipate – generally this is not noticeable but dependant on the type of foam the intensity can vary. This is a standard part of foam manufacturing and in Layman’s terms is similar to the smell you experience with a new car.

In addition it is very normal for foam to have a variance in colour however this has no effect on the quality of the product and is just part of the manufacturing process. Please also note that foam changes colour naturally with exposure to light and air due to oxidisation, this can make some foam appear slightly yellowish in places – again this has no effect on the quality of the product. (all foam naturally oxidises over time with exposure to air and light). We are not able to accept any returns based on colour variance or smell of foam as this is just natural to the production process.

Foam Returns – Return Your Foam To.

Foam 2 Home
C/O Vitabond Ltd
Diskin Enterprise Park
Grace Rd
Athlone
Co Westmeath
N37 WR80

Foam 2 Home have over 50 years experience

Foam 2 Home was established to supply competitively priced quality foam products cut to our customers required size and delivered to the whole island of Ireland.

We have grown to be the largest truly Irish supplier with a reputation for quality products and a fast turnaround of orders.

Foam 2 Home has over 50 years in the foam business and most of our staff have decade’s worth of experience in the trade.

All of our waste material is recycled in to re-bond foam or turned into foam crumb to be used in beanbags, dog beds etc.

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